Privacy policy

Privacy policy


Privacy is extremely valuable to Dote Gifts & we are committed to being transparent about what information we collect & how we use it. This Privacy Notice (“Notice”) elaborates on the type of information we collect from you when you use our website or our services and our practices for collecting, using, maintaining, and sharing that information.

We may change provisions of this Notice from time to time. We encourage you to review the Notice whenever you access our website or use our services to make sure that you understand our practices.

Children Under the Age of 13

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under the age of 13. If we receive personal information that we discover was provided by a child under the age of 13, we will promptly destroy such information. Parents are encouraged to supervise their children's online activities and consider the use of other means to provide a child-friendly online environment.

We collect information from and about you when you use our website and services. In most cases, it is obvious that we are collecting information from you because we ask you for it. However, in some circumstances we collect information about you (or the device you are using) automatically without it being obvious. Sometimes, we collect information from other parties about you and connect it with the information we already have about you to enhance your experience.

Information You Provide To Us

The information we collect directly from you may include:

Creating and Account: We collect your first and last name, email address, and a password when you create an account.

Order Information: We collect your shipping addresses and phone number if you make a purchase for delivery.

Order History: We keep track of the purchases you make, the amount you spend, and the products you are interested in.

Shopping Preferences: We may collect your shopping preferences including the types of products you buy, the occasions for purchase, and the types of recipients. We associate this information with your account to provide you relevant information and products.

Referrals: If you provide referrals to us, we collect the email addresses and status of those referral(s).

Your Searches on our website: If you enter a search term on our website, that term may be associated with your account or another identifier.

Promotions: We collect your email address if you provide it to us in connection with discount and/or promotional offerings you’d like to know about.

Hiring: If you submit an application to work for us, we will collect personal information about you associated with your application. We use it to evaluate your application.

Payment Information: If you purchase a product, we receive information from third-party payment processors, but we do NOT collect or store payment card information unless you authorize us to.

Information We Collect Automatically

Our servers automatically collect usage information about your use of our website, including the webpages visited, number of log-ins, data displayed or clicked on, actions taken, your language preference, and other usage information.

  • We collect information from the device and application you use to access our Services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device, we also collect the UUID for that device.
  • We use first party and third-party cookies and tracking services that employ cookies and page tags to collect usage information.
  • We keep log files that contain data about the nature of your access to our servers, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.
  • We may collect information from unaffiliated third parties so that we can better understand you and provide you with information, products and offers that may interest you.

Information We Get From Others

We sometimes collect personal information from third parties who help us with our business and commercial needs. This may include the following:

  • From other customers: Our customers may provide your personal information as part of buying our products or using our services. For example, we may collect your personal information if another customer has send you a gift or if they include your email as a referral.
  • Service Providers and Suppliers: We may receive Contact Information or other personal information from our vendors or agents working on our behalf for the purposes described on our website.
  • Business Partners: We receive personal information from other companies with which we work together to offer services to our customers, or to reach potential customers with our marketing messages. This includes our advertising and analytics providers and our partners with which we offer co-branded services or engage in joint marketing activities.
  • Social Media Platforms: If you connect with us or one of our representatives on social media, we may collect your personal information that is publicly available or that you have made publicly available and any information the platform makes available.
  • Legal Authority: Including law enforcement agencies, courts, regulatory agencies, and data protection authorities.
  • Parties to Corporate Transactions: We may receive personal information as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of business or assets.

How We Use Your Information

We may use the personal information collected through our Services to:

  • Operate and improve our Services;
  • Send you advertising or promotional materials;
  • Provide and deliver the services you request, process transactions, and send you related information; Further, we use your personal information to take and fulfil orders, deliver products, process payments and communicate with you about orders, products and services and promotional offers.
  • Send you technical notices, updates, security alerts, and support and administrative
  • messages;
  • Respond to your comments, questions, and requests and provide you with requested customer support;
  • Monitor and evaluate trends, usage, and activities in connection with our services;
  • Secure our systems, prevent fraud, and help us to protect the security of your account;
  • Prevent, detect, and investigate potentially prohibited or illegal activities and to enforce our terms and policies;
  • Personalize and improve the services, and provide content, communications, or features that match users interests; and
  • Link or combine with other information we obtain from third parties to help understand your needs and provide you with better service.

How We Protect Your Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any and all payment transactions will be encrypted and all payment data is stored by our payment processors and is never stored on our servers.

The safety and security of your information also depends on you. Your password for access to certain parts of our website is confidential. We ask you not to share your password with anyone. The transmission of information via the internet is never completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Use of Cookies

We use cookies, which are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes, and similar tracking technologies on our website and when providing our website. Cookies make using our website easier by, among other things, saving your passwords and preferences for you. Our cookies are primarily set by our business partner, Shopify. You can learn more about the cookies Shopify sets on our website here.

Some cookies enable us to optimize your shopping experience. For example,

  • Pinterest sets cookies that ensures you can share our website pages via Pinterest using the “share” button.
  • Facebook cookies and pixels are set to help serve advertisements and other relevant product information on their Platforms.

You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here.

  • Microsoft Internet Explorer
  • MacOS Safari
  • Mozilla Firefox
  • Google Chrome
  • Adobe (Flash Cookies)

Further, third party apps can also be used to block all cookies

  • Network Advertising Initiative
  • Digital Advertising Alliance

To opt-out of receiving interest-based ads that are based on your behaviour across different mobile applications, please follow instructions for iOS and Android devices. For iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting. For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Select Ads > Enable “Opt out of interest-based advertising”.

Information Shared With Third Parties

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:

We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: . You can also opt-out of Google Analytics here: .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. In connection with any reorganization, restructuring, merger, or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your privacy in a manner that is consistent with our Notice.

Links to Other Sites

Our website may, from time to time, contain links to and from third party websites, such as partners, affiliates, and advertisers. In addition, our website may contain. If you follow a link to any external website, it will have its own privacy policy and we are not responsible for the content or practices of such third-party websites or their policies. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices before you submit any personal information.

Additional Rights

We seek to provide transparency about our privacy practices and allow you to exercise choices about how your persona information is processed by us. If you have any questions about your personal information, please contact us at .

Contact Us

We welcome your questions, comments, and requests regarding our Privacy Notice and should be addressed to